Privacy policy

The short version

Pourvoo is a public, independent directory of Quebec outfitters (pourvoiries). You can browse the entire site without creating an account or providing any personal information. We never sell your information and never use it for advertising. The only time we collect personal information is when you choose to write to an outfitter through our contact form.

Information we collect

We collect the bare minimum, and only in these three situations:

• Contact form — when you write to an outfitter through Pourvoo, we collect your name, email address and the content of your message. We forward this to the outfitter you selected and keep a copy so the inquiry isn't lost.
• Anonymous usage statistics — we use PostHog to understand how the site is used (pages viewed, device type, approximate region). It is configured without cookies, does not track visitors from one session to the next, and honours your browser's Do-Not-Track signal.
• Technical anti-abuse data — when you submit the form, your IP address is processed transiently to limit spam, and an anti-bot check (Cloudflare Turnstile) may appear. This data is used only to protect the service.

What we don't collect

To be clear, here is what Pourvoo does not do:

• No accounts, no passwords — browsing requires no sign-up.
• No financial or payment data — bookings and payments happen directly with the outfitter, never on Pourvoo.
• No precise location and no tracking of your movements.
• No advertising cookies and no marketing profiles.

How we use your information

We use the information we collect only to:

• forward your inquiry to the outfitter you selected;
• keep a record of the inquiry so we can follow up and answer your questions;
• prevent spam and abuse of the form;
• improve the site using aggregate, anonymous statistics.

Outfitter listing data

Outfitter listings are compiled from public sources (government registries, outfitters’ own websites, open data). They describe businesses, not individuals. An outfitter wishing to correct its listing, add information, or request removal can write to support@pourvoo.ca; we handle such requests promptly.

Our service providers

We do not sell, rent or trade your personal information, and we do not share it for any advertising purpose. We rely on a small number of providers, solely to operate the service; each acts on our behalf and is bound by its own privacy commitments:

• Cloudflare — site hosting and anti-bot protection (Turnstile).
• Neon — the database that stores inquiries sent through the contact form.
• Resend — the service that delivers your inquiry by email to the outfitter.
• PostHog — anonymous, aggregate usage statistics.

Data retention

We keep inquiries sent through the form for as long as needed to follow up, then delete them once they are no longer useful. Usage statistics are anonymous and kept in aggregate form. You can ask us to delete information about you at any time at support@pourvoo.ca.

Your rights

Pourvoo is operated from Quebec and complies with Quebec's private-sector privacy law (Law 25) and the federal law (PIPEDA). You have the right to:

• access the personal information we hold about you;
• have inaccurate or incomplete information corrected;
• request deletion of your information;
• withdraw your consent at any time;
• file a complaint with Quebec's Commission d'accès à l'information if you believe your rights were not respected.

Visitors outside Quebec

The vast majority of our visitors are in Quebec and Canada. If you contact us from the European Union (GDPR) or California (CCPA/CPRA), you have comparable rights — access, correction, deletion, objection — and we honour them the same way, at the same address.

Where your data is processed

Some of our providers process or host data outside Quebec, including in Canada and the United States. These countries may have different laws than ours. Where required, we rely on appropriate contractual safeguards to protect your information.

Children's privacy

Pourvoo is intended for an adult audience and is not directed at children. We do not knowingly collect information about minors. If you believe a child has provided us with information, contact us and we will delete it.

Changes to this policy

We may update this policy from time to time. The date above indicates the version in effect. For any significant change, we will make it clear on the site.

Contact us

For any question about this policy or your personal information, write to Pourvoo at support@pourvoo.ca. The person responsible for personal-information protection will respond within a reasonable time, generally within 30 days.